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5 operation and management, 6 troubleshooting, 7 support and other resources – HP 70 Modular Smart Array User Manual

Page 4: A regulatory compliance notices, B electrostatic discharge

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5 Operation and management ............................................................. 31

Powering on disk enclosures ....................................................................................................... 31
Powering off disk enclosures ....................................................................................................... 32
Updating disk enclosure firmware
............................................................................................... 32

6 Troubleshooting ............................................................................... 33

When the enclosure does not start .............................................................................................. 33
Diagnostic steps ....................................................................................................................... 34

Are the power supply/fan module LEDs green? ...................................................................... 34
Is the system power LED green?
............................................................................................ 34

Recognizing disk drive failure ..................................................................................................... 34

Effects of a disk drive failure ................................................................................................ 35
Compromised fault tolerance
............................................................................................... 35
Recovering from compromised fault tolerance
......................................................................... 35

Factors to consider before replacing disk drives ............................................................................ 36
Automatic data recovery (rebuild)
............................................................................................... 36

Time required for a rebuild .................................................................................................. 37
Failure of another drive during rebuild
.................................................................................. 37

Drive failure in a NetWare environment ....................................................................................... 37

Failed drives or interim recovery mode .................................................................................. 38
Handling disk drive failures
................................................................................................. 38

7 Support and other resources .............................................................. 41

Contacting HP .......................................................................................................................... 41

Before you contact HP ......................................................................................................... 41
HP contact information
........................................................................................................ 41
Subscription service
............................................................................................................ 41
Documentation feedback ..................................................................................................... 42

Related information ................................................................................................................... 42

Websites ........................................................................................................................... 42

Document conventions and symbols ............................................................................................. 42
Customer self repair .................................................................................................................. 43
Rack stability
............................................................................................................................ 43

A Regulatory compliance notices .......................................................... 45

Regulatory compliance identification numbers .............................................................................. 45
Federal Communications Commission notice
................................................................................ 45

FCC rating label ................................................................................................................ 45
Class A equipment
............................................................................................................. 45
Class B equipment
.............................................................................................................. 45

Declaration of conformity for products marked with the FCC logo, United States only ......................... 46
Modifications
........................................................................................................................... 46
Cables
.................................................................................................................................... 46
Canadian notice (Avis Canadien)
............................................................................................... 46
European Union regulatory notice ............................................................................................... 47
Disposal of waste equipment by users in private households in the European Union ........................... 48
Japanese notice
........................................................................................................................ 48
BSMI notice
............................................................................................................................. 48
Korean notice ........................................................................................................................... 49
Power cord statement for Japan
.................................................................................................. 49

B Electrostatic discharge ...................................................................... 51

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