HP 70 Modular Smart Array - Manual (Page 34)

Diagnostic steps
Are the power supply/fan module LEDs green?
Possible Solutions Possible Reasons An-
swer
• Be sure that the power cord is connected to the
power supply.
• Be sure that the power supply is undamaged and
is fully seated.
• Be sure that all pins on connectors and components
are straight.
• Contact an authorized service provider for assist-
ance.
If the system power LED is off, do the following:
1. Press the Power On/Standby button and hold for
approximately three seconds.
2. See Is the system power LED green?
• The power cords are not connected or
AC power is not available.
• The power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.
• The system midplane may need to be
replaced.
No
No action required System is functioning properly. Yes
Is the system power LED green?
Possible Solutions Possible Reasons An-
swer
• Firmly press the Power On/Standby button and
hold for approximately three seconds.
• Be sure that the power supply is undamaged
and is fully seated. Be sure that all pins on
connectors and components are straight.
• Be sure that all components are fully seated.
• Flash the controller firmware (see Updating disk
enclosure firmware ).
• Contact an authorized service provider for as-
sistance.
• The Power On/Standby button has not been
pressed firmly or held long enough.
• The power supply may not be inserted prop-
erly, it may have a damaged connector, or
it may have failed.
• The system may have experienced a short.
Controller firmware may be corrupted.
• The system midplane and/or power but-
ton/LED assembly may need to be replaced.
No
Recognizing disk drive failure
In an HP enclosure, a steadily glowing fault LED indicates that a drive has failed.
Other indications of failed disk drives are as follows:
• ACU represents failed drives with a distinctive icon.
• HP SIM can detect failed drives remotely across a network. (For more information about HP SIM,
see the documentation on the Management CD.)
• ADU lists all failed drives.
Troubleshooting 34