HP SAN Virtualization Services Platform - Manual (Page 4)

Management tools .................................................................................................................... 30
Automatic Server Recovery .................................................................................................. 30
ROMPaq utility ................................................................................................................... 31
Integrated Lights Out 2 technology ....................................................................................... 31
Erase Utility ....................................................................................................................... 31
HP Systems Insight Manager ................................................................................................ 32
Management agents ........................................................................................................... 32
HP ProLiant Essentials Virtualization Management Software ...................................................... 32
HP ProLiant Essentials Vulnerability and Patch Management Pack .............................................. 32
HP Insight Server Migration software for ProLiant .................................................................... 33
HP ProLiant Essentials Performance Management Pack ............................................................. 33
HP Insight Control Environment Suites .................................................................................... 33
Redundant ROM support ..................................................................................................... 34
Safety and security benefits ........................................................................................... 34
USB support ...................................................................................................................... 34
Diagnostic tools ........................................................................................................................ 35
HP Insight Diagnostics ......................................................................................................... 35
Integrated Management Log ................................................................................................ 35
Array Diagnostic Utility ....................................................................................................... 35
Remote support and analysis tools .............................................................................................. 36
HP Insight Remote Support software ...................................................................................... 36
Keeping the system current ......................................................................................................... 36
ProLiant Support Packs ........................................................................................................ 36
HP Smart Update Manager ................................................................................................. 36
System Online ROM Flash Component Utility ......................................................................... 37
Change Control and Proactive Notification ............................................................................ 37
Care Pack ......................................................................................................................... 37
5 Troubleshooting ............................................................................... 39
Troubleshooting resources .......................................................................................................... 39
Pre-diagnostic steps ................................................................................................................... 39
Important safety information ................................................................................................ 39
Symbols on equipment ................................................................................................. 40
Warnings and cautions ................................................................................................ 41
Symptom information .......................................................................................................... 42
Prepare the server for diagnosis ........................................................................................... 42
Loose connections ..................................................................................................................... 43
Service notifications .................................................................................................................. 43
Troubleshooting flowcharts ......................................................................................................... 43
Start diagnosis flowchart ..................................................................................................... 44
Server power on problems flowchart ..................................................................................... 44
POST problems flowchart .................................................................................................... 46
Server fault indications flowchart .......................................................................................... 48
POST error messages and beep codes ......................................................................................... 50
6 Support and other resources .............................................................. 51
HP technical support ................................................................................................................. 51
Related documentation .............................................................................................................. 51
Document conventions and symbols ............................................................................................. 52
Customer self repair .................................................................................................................. 53
Subscription service .................................................................................................................. 53
HP websites ............................................................................................................................. 53
Documentation feedback ........................................................................................................... 53
Product feedback ...................................................................................................................... 53
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