HP SmartStart-Software - Manual (Page 6)

Introduction 6
NOTE: HP Smart Update Manager requires a true Administrator login and not an elevated
RUN AS Administrator. If you are unable to perform the net use * \\server\ADMIN$ for
Microsoft Windows® target servers, you do not have sufficient privileges to run HP Smart
Update Manager.
To successfully deploy HP Smart Update Manager on target systems based on a Windows® operating
system, the following must be available:
• A local administrative system with 512 MB of memory
• Sufficient hard-drive space of at least twice the file size of the components to be deployed
• WMI-enabled
NOTE: When attempting to use the remote deployment functionality of HP Smart Update
Manager on any edition of Windows Server® 2008, you must ensure that the File and Print
Services feature is enabled and that the File and Print Services exception has been enabled in
the Windows® firewall. Failure to do so prevents HP Smart Update Manager from deploying
remote Windows® target servers.
To successfully deploy HP Smart Update Manager on target systems based on a Linux operating system,
the following must be available:
• A local administrative system with 512 MB of memory
• glibc 2.2.4-26 or later
• gawk 3.1.0-3 or later
• sed 3.02-10 or later
• pciutils-2.1.8-25.i386.rpm or later
To successfully update HP Smart Update Manager on remote target systems, the following must be
available:
• tcl-8.x package
• expect-5.x package
To successfully execute HP Smart Update Manager on any local or remote target systems running a SUSE
Enterprise Linux 11 operating system on x86 or x64 architectures, the following library must be available:
• compat or compat-32bit or another compatibility library that provides the /usr/lib/libstdc++-libc6.2-
2.so.3 file
Without this library, HP Smart Update Manager does not complete discovery and return "Discovery
Failed" messages. These libraries are not included on the SLES11 media and must be downloaded from
the Internet or updated through system updates from Novell. Download the compat (for x32 installations)
or compat-32bit RPM from the Novell support site or using yast2. This requires a valid subscription.
To perform Linux deployments, a root equivalent user account must be used. SSH support must be enabled
and firewall opened to enable SSH communications on remote Linux servers or HP Smart Update
Manager is not able to deploy updates. By default, SUSE LINUX Enterprise Server 10 and 11 block SSH
support through the firewall. To enable SSH support if it has been disabled in the firewall, use the yast2
command to open the necessary ports in the firewall.
NOTE: Beginning with the Firmware Maintenance CD v8.50, HP Smart Update Manager no
longer runs on SUSE Enterprise Linux 9.