HP SmartStart-Software - Manual (Page 4)

Recovering from a failed option ROM upgrade ................................................................................... 37
Recovering from an installation failure .......................................................................................................... 38
Collecting trace directories ................................................................................................................ 38
Recovering from a discovery failure ............................................................................................................. 39
Troubleshooting connection errors ...................................................................................................... 39
Recovering from a loss of Linux remote functionality ....................................................................................... 40
Configuring firewall settings .............................................................................................................. 40
Recovering from a blocked program on Microsoft Windows ........................................................................... 41
Configuring Windows firewall settings ............................................................................................... 41
Enabling ports in HP Smart Update Manager ...................................................................................... 41
Recovering from operating system limitations when using a Japanese character set ........................................... 43
Displaying the user-specified reboot message using a Japanese character set when running on a Linux
operating system .............................................................................................................................. 43
Rebooting with the user-specified reboot message using a Japanese character set when running on a
Windows operating system ............................................................................................................... 43
Recovering from Fatal Error - application will exit message ............................................................................. 44
Running in a directory path containing double-byte characters .............................................................. 44
Recovering a lost HP Smart Update Manager connection ............................................................................... 44
Mounting the Smart Update Firmware DVD on virtual media ................................................................ 44
Troubleshooting HP Smart Update Manager in IPv6 networks ......................................................................... 44
Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2003 environment ........................ 45
Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2008 environment ........................ 45
Troubleshooting HP Smart Update Manager in IPv6 Red Hat and Novell SUSE-based Linux environments . 46
Troubleshooting issues ................................................................................................................................ 46
Technical support ........................................................................................................................ 48
Reference documentation ............................................................................................................................ 48
Operating system information ...................................................................................................................... 48
HP contact information ................................................................................................................................ 48
Acronyms and abbreviations ........................................................................................................ 49
Index ......................................................................................................................................... 51