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12 troubleshooting, Troubleshooting tools – HP Netserver L Server series User Manual

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12 Troubleshooting

This chapter outlines basic troubleshooting procedures and provides references to
troubleshooting information.

The very first troubleshooting step should always be: check power. Always check:

Equipment turned ON

Equipment plugged in

Any power strips in use are plugged in and turned ON

Troubleshooting Tools

If you are having problems installing your NetServer, there are a number of
different tools available for troubleshooting.

1. Indicator lights on the NetServer front panel are described in Chapter 2.

2. The HP NetServer Online Documentation CD-ROM contains:

Troubleshooting Information

Part Information

A List of Error Messages and Beep Error Messages

3. HP NetServer Utilities (on the HP NetServer Navigator CD-ROM ): At

the NetServer Navigator Main Menu, select "NetServer Utilities" to use
the following utilities:

HP DiagTools Utility: An easy-to-use hardware diagnostic for system
verification, burn-in, and rapid troubleshooting. Copy DiagTools
from the HP NetServer Navigator CD-ROM to diskette before use.

Print or View Configuration: Enables you to print or view the current
system configuration, including details of which boards are detected in
the system and which resources are allocated to the boards.

Diskette Library: Enables you to conveniently generate any flexible
diskette available on the HP NetServer Navigator CD-ROM. For
example, you can create the following diskettes: BIOS Update, NOS
Drivers, NetServer Assistant, NetServer SNMP Agents, NetServer
DMI Instrumentation, DiagTools and Remote Assistant Upgrade.