HP OmniBook XE2-DB Notebook PC - Manual (Page 59)

Service and Support
Getting HP OmniBook Assistance
Setup Guide 59
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Commercial Online Services
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CD-ROM Subscriptions
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Service Parts Information
Choose Talk to HP Directly for information about how to contact HP for
telephone assistance from our technical Customer Care Centers, or for receiving
drivers and software by mail.
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Customer Care Centers
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Software Distribution
Repair Assistance
Warranty. You must contact one of the participating support providers mentioned
in item 3 of “Support Assistance” on page 58 or an HP Customer Care Center to
receive warranty service. The support provider will help qualify your unit for
warranty repair based on the warranty applicable to your unit and original purchase
date, and will provide you with repair processes in your area. Warranty service
includes the cost of shipping, handling, duties, taxes, freight, or fees to or from the
service location.
Out of Warranty. Contact one of the support providers listed in items 2 or 3 in the
Support Assistance table or an HP Service Center. The support provider will let you
know about repair charges and processes in your area.
Customer Care Centers
HP Customer Care Centers will assist you for free during the term of the warranty;
you are responsible only for the telephone charge. Refer also to the website
www.hp.com/cpso-support/guide/home.html.