Procedure to recover a blocked pool – HP StorageWorks XP Remote Web Console Software User Manual
Page 75
Problems
Causes and Solutions
An error occurred while
restoring the pair.
Causes:
•
A volume is blocked because a failure occurred in the hard disk drive.
Solutions:
•
Delete the XP Snapshot pair that is blocked, and call HP
technical support. For details about deleting pairs, see
A volume is blocked.
Causes:
•
A failure occurred in two or more hard disk drives.
•
The breaker was turned off once and then the power supply was switched
on.
Solutions:
•
Ask HP technical support to solve the problem.
Trouble occurs on the
application software
installed in the host
computer in order to
monitor the volumes.
Causes:
•
Access to the volume is rejected.
Solutions:
•
Terminate the application software which monitors the volumes.
•
Change all the XP Snapshot pair statuses to PSUS, then start the
application software to monitor the volumes.
For details about the relations between the pair status and host access, see
When the host computer
tries to access the port,
an error occurs and the
host cannot access the
port.
Causes:
•
Some ports go offline because the access to the volume on the other
port(s) is rejected.
Solutions:
•
Wait for a while, then try the operation again.
•
If the application software is installed in the host to monitor the volume,
terminate the application.
When you are operating
Remote Web Console,
time-out occurs frequently.
Causes:
•
The load on the Remote Web Console computer is too heavy, so the
Remote Web Console computer cannot respond to the SVP.
•
The period of time until time-out occurs is set too short.
Solutions:
•
Wait for a while, then try the operation again.
•
Verify the environment parameter setting for the Remote Web console
RMI time-out period.
For information about how to set the RMI time-out period, see the HP
StorageWorks XP24000 Remote Web Console User’s Guide.
When the problems cannot be solved by the solutions in
on page 73, or when the problems that
are not in
on page 73 occurs, call HP technical support.
Procedure to Recover a Blocked Pool
When a pool is blocked, you need to recover the pool-VOLs, pool, XP Snapshot pairs, and V-VOLs, in
that order. This section describes the procedure to recover the blocked pool.
•
Recovery of the pool-VOLs
If the pool-VOL is blocked, call HP technical support.
•
Recovery of the pool
To recover the pool:
1.
Display the Pool window.
2.
Select and right-click the blocked pool in the Pool tree in the Pool window.
XP24000 Snapshot User's Guide
75