HP Photosmart Premium TouchSmart Web C309 - Manual (Page 102)

• If any of the color bars are irregularly streaked, lighter on one side, or contain one
or more streaks of a different color, refer to the following steps.
Figure 12-2 Color bars - irregularly streaked or faded bar (top bar)
Figure 12-3 Color bars - color mixing (yellow bar contains magenta streaks)
◦ Check the estimated ink levels in the cartridges.
◦ Check if the cartridge corresponding to the streaked bar has the orange tab
removed.
◦ Reinstall the cartridge and make sure all of the cartridges are properly
installed.
◦ Clean the printhead, and then print this diagnostic page again.
◦ If cleaning the printhead does not solve this print quality issue, replace the
cartridge corresponding to the streaked bar.
NOTE: If replacing the cartridge does not solve this print quality issue,
contact HP support for service.
• If any of the color bars show regular white streaks, refer to the following steps.
◦
If line 11 on the diagnostic page reads PHA TTOE = 0, align the printer.
◦ If line 11 on the diagnostic page shows a different value or aligning does not
help, clean the printhead.
NOTE: If cleaning the printhead does not solve this print quality issue,
contact HP support for service.
Print and evaluate a print quality report 99
Maintain the H
P
Photos
mart