Hp insight diagnostics survey functionality, Integrated management log, Remote support and analysis tools – HP ProLiant ML350 G6 Server User Manual
Page 99: Hp insight remote support software
Configuration and utilities 99
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft® Windows® and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, refer to the HP website
HP Insight Diagnostics survey functionality
HP Insight Diagnostics (on page
) provides survey functionality that gathers critical hardware and software
information on ProLiant servers.
This functionality supports operating systems that may not be supported by the server. For operating systems
supported by the server, see the HP website
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be
installed through the HP PSP ("
" on page
NOTE:
The current version of SmartStart provides the memory spare part numbers for the server.
To download the latest version, see the HP website
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event
with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
From within HP SIM
•
From within Survey Utility
•
From within operating system-specific IML viewers
o
For NetWare: IML Viewer (does not apply to HP ProLiant DL980 Servers)
o
For Windows®: IML Viewer
o
For Linux: IML Viewer Application
•
From within the iLO 2 user interface
•
From within HP Insight Diagnostics (on page
For more information, see the Management CD or DVD in the HP Insight Foundation suite for ProLiant.
Remote support and analysis tools
HP Insight Remote Support software
HP strongly recommends that you install HP Insight Remote Support software to complete the installation or
upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or
HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure
maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of
hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s