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Hp insight diagnostics survey functionality, Erase utility, Hp insight remote support software – HP ProLiant SL4540 Gen8 Server User Manual

Page 51

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Software and configuration utilities 51

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS

is not running. To run this utility, boot the node using Intelligent Provisioning (on page

50

).

HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and

other related data needed for effective node management. Available in Microsoft Windows and Linux

versions, the utility helps to ensure proper system operation.
For more information or to download the utility, see the HP website (

http://www.hp.com/servers/diags

). HP

Insight Diagnostics Online Edition is also available in the SPP ("

HP Service Pack for ProLiant

" on page

52

).

HP Insight Diagnostics survey functionality

HP Insight Diagnostics (on page

50

) provides survey functionality that gathers critical hardware and software

information on ProLiant nodes.
This functionality supports operating systems that are supported by the node. For operating systems
supported by the node, see the HP website (

http://www.hp.com/go/supportos

).

If a significant change occurs between data-gathering intervals, the survey function marks the previous

information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics installation,
or it can be installed through the SPP ("

HP Service Pack for ProLiant

" on page

52

).

Erase Utility

CAUTION:

Perform a backup before running the Erase Utility. The utility sets the system to its

original factory state, deletes the current hardware configuration information, including array

setup and disk partitioning, and erases all connected hard drives completely. Before using this

utility, see the instructions in the HP Intelligent Provisioning User Guide.

Use the Erase Utility to erase drives and Active Health System logs, and to reset RBSU settings. Run the Erase

Utility if you must erase the system for the following reasons:

You want to install a new operating system on a node with an existing operating system.

You encounter an error when completing the steps of a factory-installed operating system installation.

To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen,

and then select Erase.
For more information about the Erase Utility, see the HP Intelligent Provisioning User Guide on the HP website

(

http://www.hp.com/go/intelligentprovisioning/docs

).

HP Insight Remote Support software

HP strongly recommends that you register your device for remote support to enable enhanced delivery of

your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support

supplements your monitoring continuously to ensure maximum system availability by providing intelligent

event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate

a fast and accurate resolution, based on your product’s service level. Notifications may be sent to your
authorized HP Channel Partner for onsite service, if configured and available in your country.
For more information, see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Gen8

Servers and BladeSystem c-Class Enclosures on the HP website (

http://www.hp.com/go/enterprise/docs

).