HP Surestore 660ex Optical Jukebox - Manual (Page 92)

A-12 Appendix A
Supplies and Customer Support
Hewlett-Packard Customer Support
Elsewhere in the World to the US
Contact your authorized HP dealer/distributor or the nearest HP sales and service
office.
Telephone Support After Warranty
NOTE Before calling, please record the following information and have it ready when you
contact your support center representative:
- model number of your jukebox
- serial number
- brand and model of your host computer
- brand and model of your host computer SCSI adapter
- jukebox application software you are using and its version
- any jukebox driver you may be using that is separate from your jukebox
application software and the version of this driver
North and South America and Canada
Using your VISA, MasterCard, or American Express call:
(800) 810-0130 - Per incident fee of $25.00 charged to your credit card.
(900) 555-1800 - $2.50 per minute up to a maximum of $25.00 per incident. You
must be 18 years of age or have parental permission to call this number.
Prices are subject to change without notice.
Europe
Call the numbers listed in the “Telephone Support Under Warranty” section. A per
incident fee will be charged for after warranty support. Please have a credit card, PO
number, or billing address ready.
New
Zealand 8:30 - 16:00 Wed AEST (09) 356-6640
Singapore 9:00 - 17:00 Mon - Fri (65) 271-7233
Taiwan 8:30 - 17:30 Mon - Fri (02)717-9609