Troubleshooting, This section provides steps you can take when prob, Information needed by service – HP Surestore 660ex Optical Jukebox User Manual
Page 75: Service call:information needed, Model of your jukebox, Serial number (location noted in figure 1-1), Brand and model of your host computer, Brand and model of your host computer scsi adapt, Jukebox application software you are using and i, Any jukebox driver separate from your jukebox ap

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