Using f11 recovery tools – HP EliteBook 840 G1 Notebook PC User Manual
Page 84
CAUTION:
Some Automatic Repair options will completely erase and reformat the hard drive. All
files you have created and any software installed on the computer are permanently removed. When
reformatting is complete, the recovery process restores the operating system, as well as the drivers,
software, and utilities from the backup used for recovery.
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Recovery Image partition and the Windows partition.
From the Start screen, type e, and then click File Explorer.
– or –
From the Start screen, type c, and then select Computer.
NOTE:
If the Windows partition and the Recovery Image partition are not listed, you must
recover your operating system and programs using the Windows 8 operating system DVD and
the Driver Recovery media (both purchased separately). For additional information, see
Windows 8 operating system media (purchased separately) on page 75
3.
If the Windows partition and the Recovery Image partition are listed, restart the computer. After
Windows has loaded, press and hold the
shift
key while clicking Restart.
4.
Select Troubleshoot, then select Advanced Options, and then select Automatic Repair.
5.
Follow the on-screen instructions.
NOTE:
For additional information on recovering information using the Windows tools, perform a
search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen,
select the HP Support Assistant app.
Using f11 recovery tools
CAUTION:
Using
f11
completely erases hard drive contents and reformats the hard drive. All files
that you have created and any software that you have installed on the computer are permanently
removed. The
f11
recovery tool reinstalls the operating system and HP programs and drivers that
were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using
f11
:
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the HP Recovery partition: From the Start screen, type C,
and then select Computer.
NOTE:
If the Recovery Image partition is not listed, you must recover your operating system
and programs using the Windows 8 operating system media and the Driver Recovery media
(both purchased separately). For additional information, see
Using Windows 8 operating system
media (purchased separately) on page 75
3.
If the Recovery Image partition is listed, restart the computer, and then press
esc
while the
“Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
4.
Press
f11
while the “Press
5.
Follow the on-screen instructions.
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Chapter 11 Backup and recovery