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Contents 4
Battery cabling for BBWC ........................................................................................................................... 34
Configuration and utilities ............................................................................................................ 35
Configuration tools ..................................................................................................................................... 35
SmartStart software .......................................................................................................................... 35
HP ROM-Based Setup Utility .............................................................................................................. 36
Array Configuration Utility ................................................................................................................ 37
Option ROM Configuration for Arrays................................................................................................ 38
HP Insight Control server deployment (formerly RDP) ............................................................................ 38
Re-entering the server serial number and product ID ............................................................................. 39
Management tools...................................................................................................................................... 39
Automatic Server Recovery ................................................................................................................ 39
ROMPaq utility ................................................................................................................................. 39
Integrated Lights-Out 3 technology ..................................................................................................... 40
Erase Utility ..................................................................................................................................... 40
HP ProLiant SL Advanced Power Manager .......................................................................................... 40
Redundant ROM support ................................................................................................................... 41
USB support and functionality ............................................................................................................ 41
Diagnostic tools ......................................................................................................................................... 42
HP Insight Diagnostics ...................................................................................................................... 42
HP Insight Diagnostics survey functionality .......................................................................................... 42
Integrated Management Log .............................................................................................................. 42
Remote support and analysis tools ............................................................................................................... 43
HP Insight Remote Support software ................................................................................................... 43
Keeping the system current .......................................................................................................................... 43
Drivers ............................................................................................................................................ 43
ProLiant Support Packs ...................................................................................................................... 44
Operating system version support ...................................................................................................... 44
Change control and proactive notification .......................................................................................... 44
Care Pack ....................................................................................................................................... 44
Troubleshooting .......................................................................................................................... 45
Troubleshooting resources ........................................................................................................................... 45
Pre-diagnostic steps .................................................................................................................................... 45
Important safety information .............................................................................................................. 45
Symptom information ........................................................................................................................ 47
Prepare the server for diagnosis ......................................................................................................... 47
Service notifications .................................................................................................................................... 49
Loose connections ...................................................................................................................................... 49
Server health LEDs ...................................................................................................................................... 49
Troubleshooting flowcharts .......................................................................................................................... 50
Start diagnosis flowchart ................................................................................................................... 50
General diagnosis flowchart .............................................................................................................. 51
Server blade power-on problems flowchart ......................................................................................... 53
POST problems flowchart .................................................................................................................. 55
OS boot problems flowchart .............................................................................................................. 57
Server fault indications flowchart ....................................................................................................... 59
POST error messages and beep codes ......................................................................................................... 61
System battery ............................................................................................................................ 63
Regulatory information ................................................................................................................ 64
Safety and regulatory compliance ................................................................................................................ 64
Turkey RoHS material content declaration ..................................................................................................... 64
Ukraine RoHS material content declaration ................................................................................................... 64