6 support and other resources, Contacting hp, Before you contact hp – HP StoreEver MSL Tape Libraries User Manual
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6 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you contact HP:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
HP contact information
For worldwide technical support information, see the HP support website:
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
. All submissions become the property of HP.
Related information
Documents
•
HP StorageWorks MSL2024, MSL4048, and MSL8096 Tape Libraries user and service guide
•
HP StorageWorks MSL Library Extender getting started guide and replacement instructions
•
HP StorageWorks 1/8 G2 and MSL Encryption Kit user guide
HP StorageWorks MSL Library Extender user guide
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