HP XP Array Manager Software - Manual (Page 32)

1. Find the error code from the logs displayed on the RAID Manager window.
Figure 15 shows an example of a log displayed on the RAID Manager window.
Figure 15 Example of a Log Displayed on the RAID Manager Window
Error codes appear on the right of SSB=. The alphanumeric characters of last four digits on the
left of the comma(,) indicates SSB1 (for example, B9E1), and the alphanumeric characters of
last four digits on the right of the comma (,) indicates SSB2 (for example, B901).
2. See Table 4 and find the meaning of the error code. For details about the error codes that are
not described in Table 4 , contact your HP Service Representative (see HP Technical Support ).
Table 4 Error Code and Error Contents when Operating RAID Manager
Description
Error Code
(SSB2) Error Code
(SSB1)
The command was rejected because the setting information for DataBase
Validator was incorrect.
B9B3
B9B0
The command was rejected because the LU being used by Database
Validator is not defined.
B9B4
The command was rejected because Database Validator program product
is not installed.
B9B5
The command was rejected because the microcode which supports
Database Validator and the microcode which does not support Database
Validator exist together.
B9B6
The command was rejected because the LU being used by Database
Validator is a command device.
B9B7
The command was rejected because the LU being checked by Database
Validator is not defined.
B9B4 B9B1
HP Technical Support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Troubleshooting 32