Miscellaneous problems – HP Insight Foundation Software for ProLiant User Manual
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You can create a
excluding these components and configure your VCA to use it
as its
. This option enables the
column to exclude these
components during its version comparison, which allows your Overall Status to display with a Green icon
stating the inventory is current. However, the Latest Version column will continue to display with Yellow
icons for these components.
This solution should only be applied to those systems without the storage hardware physically installed.
This problem will be corrected in future releases of the VCA.
“ati2mtag.sys" and "HPCISSs2.sys" are observed as software names under Installed Software.
Solution 1: Install Insight Management Agents for SNMP and install/configure SNMP with at least one
community string with read access. This will make VCA to collect inventory from SNMP.
Solution 2: Populate VCRM with latest updates and configure VCA to VCRM. This will make VCA to update
the latest applicable description from VCRM for that product.
Solution 3: Use Smart Start CD to install the required drivers. This will install drivers with the HP Metadata
and driver name description.
Miscellaneous problems
Should the VCRM be installed before running Discovery in HP SIM, and if so, why?
Solution: While it is not essential, it is a good idea to install a VCRM before running Discovery. Be sure that
this repository trusts HP SIM. Refer to
Setting up Trust Relationships in the HP SIM User Guide for more
information on trust relationships. It is a good idea to install a VCRM is so that the Software Version Status
Polling
task can properly sort the versions of software retrieved from systems. If you do not set up a repository
before running Discovery, then the versions are sorted when a software criteria search is set up for the first
time.
Why is it that when I search for systems with Foundation Agents for Windows in HP SIM, I get only the
Windows 2000 systems back and not Windows NT?
Solution: Even though you choose a component that is supported for both Windows NT and Windows 2000,
the search only returns the systems that match the operating system tree from which you chose the component
when you created the search. In this example, if you chose the Foundation Agents for Windows from the
Windows 2000 branch of the criteria tree, then only Windows 2000 systems are returned. If you want
systems from both Windows 2000 and Windows NT, choose the Foundation Agents for Windows from the
Windows 2000 and Windows NT branch.
What capabilities do I get from the VCA alone?
Solution: The VCA provides a list of the
HP Web-enabled System Management Software
and firmware
installed on the local server. For the VCA to provide version control and software distribution functionality,
it must be configured to refer to a VCRM.
Does HP have any intention of disabling the Install icon on those components that do not install silently or
without user intervention in future releases?
Solution: Yes.
The VCA or VCRM display as links under the Integrated Agents list on the SMH, but the application is
missing from the version control category on the SMH's Home tab, or the category does not display at all.
When I click the link under the Integrated Agents, a page displays indicating The application is
not available
.
Solution: On Windows, the associated Win32 service is stopped. You must restart the HP Version Control
Agent or HP Version Control Repository Manager's Win32 service on the server. If the service is not set for
automatic startup, then configure the service to start automatically. If the service stopped unexpectedly, check
the Windows NT Event Log as well as the application's log for additional information.
On Linux, the associated VCA daemon process is stopped, and the VCA daemon can be restarted by the
root
user running /etc/init.d/hpvca restart.
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Troubleshooting