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Software tools and solutions, Introduction to software problems – HP ProLiant SL165z G7 Server User Manual

Page 49

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Troubleshooting 49

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lspci -v

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uname -a

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cat /proc/meminfo

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cat /proc/cpuinfo

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rpm -ga

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dmesg

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lsmod

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ps -ef

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ifconfig -a

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chkconfig -list

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mount

Contents of the following files:

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/var/log/messages

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/etc/modules.conf or etc/conf.modules

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/etc/lilo.conf or /etc/grub.conf

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/etc/fstab

If HP drivers are installed:

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Version of the PSP used

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List of drivers from the PSP (/var/log/hppldu.log)

A list of each third-party hardware component installed, with the firmware revisions

A list of each third-party software component installed, with the versions

A detailed description of the problem and any associated error messages

Software tools and solutions

Software problems ("

Introduction to software problems

" on page

49

)

Firmware maintenance (on page

52

)

Introduction to software problems

The best sources of information for software problems are the operating system and application software
documentation, which may also point to fault detection tools that report errors and preserve the system
configuration.
Another useful resource is HP Insight Diagnostics. Use this utility to gather critical system hardware and
software information and to help with problem diagnosis.

IMPORTANT:

This guide provides information for multiple servers. Some information may not

apply to the server you are troubleshooting. Refer to the server documentation for information
on procedures, hardware options, software tools, and operating systems supported by the
server.