Printer output is garbled, Network controller problems, Network controller is installed but not working – HP ProLiant SL165z G7 Server User Manual
Page 45: Network controller has stopped working
Troubleshooting 45
Printer output is garbled
Action: Be sure the correct printer drivers are installed.
Network controller problems
Network controller is installed but not working
Action:
1.
Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED
information, refer to the network controller documentation.
2.
Be sure no loose connections (on page
) exist.
3.
Be sure the network cable is working by replacing it with a known functional cable.
4.
Be sure a software problem has not caused failure. Refer to the operating system documentation for
guidelines on adding or replacing PCI Hot Plug devices, if applicable.
5.
Be sure the server and operating system support the controller. Refer to the server and operating
system documentation.
6.
Be sure the controller is enabled in the BIOS Setup Utility.
7.
Check the PCI Hot Plug power LED to be sure the PCI slot is receiving power, if applicable.
8.
Be sure the server ROM is up to date.
9.
Be sure the controller drivers are up to date.
10.
Be sure a valid IP address is assigned to the controller and that the configuration settings are correct.
11.
Run Insight Diagnostics ("
" on page
) and replace failed components as
indicated.
Network controller has stopped working
Action:
1.
Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED
information, refer to the network controller documentation.
2.
Be sure the correct network driver is installed for the controller and that the driver file is not
corrupted. Reinstall the driver.
3.
Be sure no loose connections (on page
) exist.
4.
Be sure the network cable is working by replacing it with a known functional cable.
5.
Check the PCI Hot Plug power LED to be sure the PCI slot is receiving power, if applicable.
6.
Be sure the network controller is not damaged.
7.
Run Insight Diagnostics ("
" on page
) and replace failed components as
indicated.
Network controller stopped working when an expansion board was added
Action:
1.
Be sure no loose connections (on page
) exist.
2.
Be sure the server and operating system support the controller. Refer to the server and operating
system documentation.