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Video colors are wrong, Slow-moving horizontal lines are displayed, Audio problems – HP ProLiant SL165z G7 Server User Manual

Page 44: Printer problems, Printer does not print

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Troubleshooting 44

5.

Press any key, or type the password, and wait a few moments for the screen to activate to be sure
the energy saver feature is not in effect.

6.

Be sure the video driver is current. Refer to the third-party video adapter documentation for driver
requirements.

7.

Be sure a video expansion board has not been added to replace onboard video, making it seem like
the video is not working. Disconnect the video cable from the onboard video, and then reconnect it
to the video jack on the expansion board.

NOTE:

All servers automatically bypass onboard video when a video expansion board is

present.

8.

Press any key, or type the password, and wait a few moments for the screen to activate to be sure
the power-on password feature is not in effect. You can also tell if the power-on password is enabled
if a key symbol is displayed on the screen when POST completes.
If you do not have access to the password, you must disable the power-on password by using the
Password Disable switch on the system board. Refer to the server documentation.

9.

If the video expansion board is installed in a PCI Hot Plug slot, be sure the slot has power by
checking the power LED on the slot, if applicable. Refer to the server documentation.

10.

Be sure the server and the operating system support the video expansion board.

Monitor does not function properly with energy saver features

Action: Be sure the monitor supports energy saver features, and if it does not, disable the features.

Video colors are wrong

Action:

Be sure the 15-pin VGA cable is securely connected to the correct VGA port on the server and to the
monitor.

Be sure the monitor and any KVM switch are compatible with the VGA output of the server.

Slow-moving horizontal lines are displayed

Action: Be sure magnetic field interference is not occurring. Move the monitor away from other monitors
or power transformers.

Audio problems

Action: Be sure the server speaker is connected. Refer to the server documentation.

Printer problems

Printer does not print

Action:

1.

Be sure the printer is powered up and online.

2.

Be sure no loose connections (on page

22

) exist.

3.

Be sure the correct printer drivers are installed.