Manage supplies, Supplies life, Print-cartridge storage – HP Color LaserJet CP2025 Printer series User Manual
Page 90: Hp policy on non-hp print cartridges, Hp fraud hotline and web site
Manage supplies
Supplies life
The print cartridge use HP ColorSphere toner. For information about the number of pages the cartridges
can print, see
Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION:
To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes.
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured.
NOTE:
Any damage caused by a non-HP print cartridge is not covered under the HP warranty and
service agreements.
To install a new HP print cartridge, see
Replace print cartridges on page 82
cartridge, follow the instructions included with the new cartridge.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to
is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).
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Chapter 9 Manage and maintain
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