HP XP20000XP24000 Disk Array - Manual (Page 31)

5 Troubleshooting
Troubleshooting LUN Expansion
• For troubleshooting information for the storage system, see the HP StorageWorks XP24000
Disk Array Owner's Guide.
• For troubleshooting information for the Remote Web Console software, see the HP StorageWorks
XP24000 Remote Web Console User’s Guide.
• For information about the Remote Web Console error codes, see the HP StorageWorks XP24000
Remote Web Console Error Codes.
Calling HP Technical Support
If you need to call HP technical support, make sure you can provide as much information about the
problem as possible. Include the circumstances surrounding the error or failure, the Remote Web Console
configuration information saved in the floppy diskettes by the FD Dump Tool, the exact content of
messages displayed on the Remote Web Console, and the severity levels and reference codes displayed
on the Status tab in the Remote Web Console Main window (see the HP StorageWorks XP24000 Remote
Web Console Error Codes).
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
XP24000 LUN Expansion User's Guide 31