HP Matrix Operating Environment Software - Manual (Page 52)

The service also provides access to software updates and reference manuals, either in electronic
form or on physical media, as they are made available from HP. Customers who purchase an
electronic license are eligible for electronic updates only.
With this service, Insight Management customers benefit from expedited problem resolution as
well as proactive notification and delivery of software updates. For more information about this
service, see the following website: http://www.hp.com/services/insight
There are two methods for registering:
•
If you received a license entitlement certificate, automated registration for this service takes
place upon online redemption of the license certificate/key.
•
If the license information you received for your product instructs you to register for Software
Technical Support and Update Service, you must follow the instructions in order to be eligible
for telephone support and product updates.
How to use your software technical support and update service
As HP releases updates to software, the latest versions of the software and documentation are
made available to you. The Software Updates and Licensing portal gives you access to software,
documentation, and license updates for products on your HP software support agreement.
You can access this portal from the HP Support Center:
http://www.hp.com/go/hpsc
After creating your profile and linking your support agreements to your profile, see the Software
Updates and Licensing portal at http://www.hp.com/go/hpsoftwareupdatesupport to obtain
software, documentation, and license updates.
HP authorized resellers
For the name of the nearest HP authorized reseller, see the following sources:
•
In the United States, see the HP U.S. service locator website:
http://www.hp.com/service_locator
•
In other locations, see the Contact HP worldwide website:
http://www.hp.com/go/assistance
Related information
Documents
•
HP WBEM Solutions: http://h71028.www7.hp.com/enterprise/9920-0-0-225-121.html?
jumpid=reg_R1002_USEN
•
HP Matrix Operating Environment documentation at http://www.hp.com/go/matrixoe/docs.
•
Application Discovery Online Help
•
Matrix Operating Environment Help for information about troubleshooting the configuration
of Application Discovery components and network and browser compatibility.
Resources
The following resources contain useful and additional information.
•
PCRE - Perl Compatible Regular Expressions at http://www.pcre.org/ for building aggregation
rules in application templates.
•
You can obtain updated versions of this software release by visiting HP Software Depot (http://
software.hp.com/)
52 Support and other resources