Avenview SW-DVI-16X16 - Manual (Page 27)

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Section 4: Maintenance
4.1 Replace the Fuse
There is a spare fuse hidden in the power socket. Pull out the power cord and open the place showed on the
picture, then pull out the fuse socket and put in a new fuse.
4.2 General Troubleshooting
Problem Reason Possible Solution
Power LED is not ON

No power connected

Fuse is melted down
 Power cord is short circuit

Ensure that power cable is
connected

Replace the fuse
No Signal Input and IN LED is ON

The cable of Input is short
circuit or completely off

The prior equipment doesn’t
Output signals

The prior equipment is PC
which has never been
disconnected

Check or change the cable of
Input

Ensure that equipments have
signal by operating them

Change the PC’s resolution
No Signal Output and IN LED is ON

The cable of output is not
connected

The device is not outputting
signal

Check the cable of output

Ensure that device is
outputting the signal
There is a signal output with wrong
colors and EDID LED is blinking

The resolution from the
source is not supported by
the Matrix Switch

Set the supported resolution
on source device (PC etc) and
then restart the source
device
When setting high resolution,
either there is no signal or output
signal is not correct  DVI cable is not of good
quality

DVI cable is over 5 meters

Use high performance DVI
cable

Ensure that cable length
between the source and DVI
Matrix switch is less than 5
meters
For safety consideration, please cut off the power supply before replacing the new fusee.