6 support and other resources, Contacting hp, Before you contact hp – HP Matrix Operating Environment Software User Manual
Page 51: Hp contact information, Subscription service, Documentation feedback
6 Support and other resources
This chapter contains support information and the available resources for the HP Insight Global
Workload Manager software for Integrity.
Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
•
Technical support registration number (if applicable
•
Product serial number
•
Product model name and number
•
Product identification number
•
Applicable error message
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) webpage
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage (
To contact HP by phone:
— Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
— If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website
).
•
In other locations, see the Contact HP worldwide (in English) webpage (
).
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
After registering, you will receive email notification of product enhancements, new driver
versions, firmware updates, and other product resources.
Documentation feedback
Your comments and suggestions regarding product features can help HP develop future versions
of the VSE Management Software.
Use the following email address to send feedback directly to the gWLM development team:
[email protected].
Include the document title and manufacturing part number. All submissions become the property
of HP.
For comments on VSE Management Software other than gWLM, send feedback directly to the
VSE Management Software development team: [email protected].
Contacting HP
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