Avaya INDeX 11.0 - Manual (Page 7)

Introduction INDeX Features – Page 7
INDeX Features
Introduction
When used on an INDeX telephone system, the 20AT has access to a wide range of
system features. This section of the guide covers those features. The 20AT
telephone should only be used in the phone sockets indicated by your System
Manager. It will not work in the sockets used by INDeX 20DS, 20CC, 2010 and
2030/50/60 phones (and vice versa).
• Network Features
Your phone system may be part of a network linking several sites. Wherever
possible, it treats network calls as internal calls and offers the same features.
However, this depends on the type of network link and also the type of system
at the other end of the link (ie. some links may be to non-INDeX telephone
systems).
Dialling Timeout
After you start dialling, if you do not dial another digit for several seconds the system
assumes that you have finished dialling. The system then ignores any further digits
that you dial. By default the timeout is 5 seconds, although this varies between sites.
Since it is your phone that generates the audible dialling tones, the system's dialling
timeout does not affect calls connected through the system to services that need to
hear additional MF tones (e.g. Voice mail systems, BT star services, etc).
Phone Passcode
The requirement to enter your passcode for many of the phone's functions, indicated
by a double-tone, can be switched off by the System Manager. If this is the case
then for non-voice mail functions you can ignore instructions to enter your passcode.
Call Waiting
If, whilst you are engaged on a call, another extension rings your number, you are
notified by a single tone burst that is repeated every 30 seconds. Only you will hear
this tone burst. You can Hold the existing call and answer the waiting call, see page
17 for details.
INDeX 11.0 20AT Telephone User's Guide INDeX Features – Page 7
38DHB0002UKHB Issue 1 (10/05/2004) Introduction