Avaya INDeX 11.0 - Manual (Page 12)

Page 12 - PIN & Account Codes Forced Account Code Entry
PIN & Account Codes
Forced Account Code Entry
A repeating single-pip when making an external call may indicate that you must dial
an account code before continuing (check with your System Manager). If so, the
system checks the code you dial against its list of codes before allowing the call.
The system can store up to 400 12-digit codes. Ask your System Manager for a list
of valid codes.
To enter a forced account code:
1. Dial an account code
2. If you make a mistake, dial and try again.
3. Then dial the external number required.
Forced PIN Code Entry
A repeating single-pip when making an external call may indicate that you must dial
a PIN code before continuing (check with you System Manager). If so, the system
checks the code you dial against its list of codes before allowing the call. The PIN
code you use also sets your call barring and phone status for that call. The system
stores up to 400 PIN codes of up to 6 digits. Ask your System Manager for a list of
valid PIN codes.
To enter a PIN code:
1. Dial your PIN code
2. If you make a mistake, dial and try again.
3. After entering your PIN you will hear either:
• Continuous tone: Code not recognised, end the call.
• Silence: Code accepted, continue the call as normal.
Roaming PINS
You can use a PIN code and its associated phone & call barring settings to override
the restriction on another normal phone. Note that when you do this, the system
automatically forces the call to be external.
To use a roaming PIN:
1. Lift the handset and dial 6.
2. Repeated single pip: Dial your PIN code. If you make a mistake, dial and
dial the number again. You will hear either:
• Continuous tone: Code not recognised, end the call.
• Silence: Code accepted, continue the call as normal.
Page 12 - PIN & Account Codes INDeX 11.0 20AT Telephone User's Guide
Forced Account Code Entry 38DHB0002UKHB Issue 1 (10/05/2004)