Avaya INDeX 11.0 - Manual (Page 23)

Collecting Voice Messages Voice Manager – Page 23
Collecting Voice Messages
Check your mail regularly. The system deletes new and old messages after set
periods. You can check your mailbox from an external phone. It must have touch
tone (MF) dialling with and # keys.
After entering your mailbox the Voice Manager tells you how many messages you
have.
To collect voice messages:
1. Dial the Voice Manager extension number
(________) .
2. When answered, dial # for the message desk.
3. Dial your ID.
(_____) and your password if requested.
4. The Voice Manager will tell you what messages you have.
5. Use the options below to play/action your messages.
Playing Messages
While playing messages, use the following controls.
To play messages:
To hear the next message:
Dial 3.
To hear the previous message: Dial 1.
To rewind the message: Dial 4.
To fast forward the message: Dial 6.
To hear the message details (date & time): Dial 5.
To record a message in another mailbox: Dial 2.
Actioning Messages
While playing a message, you can action it in several ways:
To action a message:
Dial 0 and select one of the following:
To delete the message:
Dial #.
To copy the message to another mailbox: Dial 0 .
To redirect the message to another mailbox: Dial 1.
To record a reply in the senders mailbox:
Dial 2.
To call the sender: Dial 3.
To finish actioning the message: Dial .
INDeX 11.0 20AT Telephone User's Guide Voice Manager – Page 23
38DHB0002UKHB Issue 1 (10/05/2004) Collecting Voice Messages