Avaya INDeX 11.0 - Manual (Page 13)

If Busy or Unanswered Busy or Unanswered – Page 13
Busy or Unanswered
If Busy or Unanswered
Your phone provides several methods for contacting an extension that is busy, not
answering or set to no calls. These option work for normal, page and diverted calls.
• Leave a Message:
Lights the lamp of the extension called. That extension also stores (and displays
if a display phone) your number as a message to reply.
• Callback:
Rings your phone when the extension called becomes free or is next used.
• Camp On:
Flashes the lamp on the extension called to notify them that you are waiting. It
also stops other calls interrupting you.
Leaving a Message
The system can store your extension number as a message for another extension to
call you. If that extension has a message lamp, the system also lights the lamp
(supported on all INDeX 20 Series phones plus some standard telephones). If your
call was diverted, the message goes to the extension from which you were diverted.
To leave a message:
1. Dial 1.
2. The system ends your call (unless the extension called has already reached its
limit of five stored messages).
3. Replace the handset.
Note: This feature is available at default, but can be turned off by your System
Manager.
INDeX 11.0 20AT Telephone User's Guide Busy or Unanswered – Page 13
38DHB0002UKHB Issue 1 (10/05/2004) If Busy or Unanswered