Actiontec electronic GT701R - Manual (Page 104)

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Additional Technical
Support Options
This appendix contains information about additional technical support options.
Self Help
To obtain more answers to DSL configuration questions on your own, visit the
Qwest DSL Actiontec support page at:
http://www.qwest.com/dsl/customerservice/actiontecgt701-wg.html
A Help page is also available via the Modem’s Graphical User Interface. To access
it, enter
192.168.0.1 in the “Address” text box of a Web browser, then click
Utilities. On the left side of the “Utilities” screen, click Qwest DSL Help Online.
Basic Setup Support: Getting Online
If you are not able to access the Internet, check the DSL light on the front of the
Modem. If it is solid green, call your ISP immediately. If it is not solid green, call
Qwest’s DSL Technical Support at 1-800-247-7285.
For other basic setup support:
Problem Contact
DHCP Addressing Configuration Your ISP
DSL Service Outage Support/Repair of the DSL Service Qwest
Installation Support of the DSL Service Qwest
Static IP Addressing Configuration Your ISP
Transparent Bridging Configuration Your ISP
☞
Note: Before contacting technical support, make sure you can
access the Internet via the Modem.
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