Avaya IP Office - Manual (Page 18)

Voicemail Pro Installation Page 18
EN-S Issue 01b (20 June 2011) IP Office
2.1.2 Virtual Server Support
Operation of IP Office server applications, including Voicemail Pro, is supported using the following virtual servers.
· VMWare Server.
· Microsoft Virtual Server 2005 R2.
· Microsoft Server Hyper-V.
2.1.3 Single Server Support
The following scenarios are supported for combining IP Office server applications onto a single Windows server PC.
In all cases, the individual requirements of each application as if installed on a separate server are still applicable. Also,
depending on the application combination, additional restrictions and requirements may be applied as detailed below.
Voicemail Pro Customer Call
Reporter
one-X Portal for IP
Office
Minimum IP
Office Release
Minimum PC
Specification
1. 16 Ports 150 Agents – Release 5.0 As per each
application.
2. 8 Ports
(4 TTS)
– 50 Simultaneous
users.
Release 6.0 2GHz Dual Core, 4GB
RAM, Windows 2008
Server (32 or 64-bit).
3. 8 Ports
(4 TTS)
30 Agents 50 Simultaneous
users.
Release 6.0 2GHz Quad Core, 6GB
RAM, Windows 2008
64-bit.
CCR run in Windows
2003 on a virtual
server. 4. 16 ports
(8 TTS)
50 Agents 150 Simultaneous
users.
Release 6.0
· Voicemail Pro includes UMS, VB Scripting and 3rd party database operation. It also includes the installation of
ContactStore if required.
· Both ContactStore and one-X Portal for IP Office use Tomcat servers as part of the application. For scenarios with
both installed, the redirect port setting of the ContactStore's Tomcat server should be configured to a port other
than 8080.
· The supported virtual servers are:
· VMWare Server.
· Microsoft Virtual Server 2005 R2.
· Microsoft Server Hyper-V.
· When used in a virtual server configuration, Customer Call Reporter and one-X Portal each require a 2GB RAM
virtual machine. Voicemail Pro and ContactStore each require a 1GB RAM virtual machine.