Canon XF305 - Manual (Page 183)

183
Additional Information 8
Troubleshooting
Troubleshooting If you have a problem with your camcorder, refer to this section. Consult your dealer or a Canon Service Center if
the problem persists.
Power source
The camcorder will not turn on or it turns off by itself.
- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Cannot charge the battery pack.
- The temperature of the battery pack is outside the charging range. If the battery pack’s temperature is below 0 °C, warm
it before charging it; if it is above 40 °C, let the battery pack cool down before charging it.
- Charge the battery pack in temperatures between 0 °C and 40 °C.
- The battery pack is faulty. Replace the battery pack.
The battery pack is exhausted extremely quickly even at normal temperatures.
- Check the [Battery / Hour Meter] status screen ( 0 177) to see whether the battery pack is at the end of its service life. If
so, buy a new battery pack.
Recording
Pressing the START/STOP button will not start recording.
- The CF card is full or it already contains the maximum number of clips (999 clips). Delete some clips ( 0 138) or save
your clips ( 0 150) and initialize the CF card (0 39) to free some space. Alternatively, replace the CF card.
- The START/STOP lock lever on the handle is set to R, rendering the handle’s START/STOP button inoperable. Change
the position of the lock lever.
The point where the START/STOP button was pressed does not match the beginning/end of the recording.
- There is a slight interval between pressing the START/STOP button and the actual start/end of recording. This is not a
malfunction.
The camcorder will not focus.
- Focus manually ( 0 53).
- The viewfinder is not adjusted. Use the dioptric adjustment lever to make the proper adjustment ( 0 31).
- The lens or Instant AF sensor is dirty. Clean the lens or sensor with a soft lens-cleaning cloth ( 0 193). Never use tissue
paper to clean the lens.
When a subject flits across in front of the lens, the image appears slightly bent.
- This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in front of the camcorder,
the image may seem slightly warped. This is not a malfunction.
Changing between recording ( NREC) and record pause (STBY) takes longer than usual.
- When the CF card contains a large number of clips, some operations may take longer than usual. Save your clips
( 0 150) and initialize the CF card (0 39). Alternatively, replace the CF card.
The camcorder cannot record to a CF card properly.
- This may occur as recordings are made and deleted over time. Save your clips ( 0 150) and initialize the CF card
( 0 39).
After using the camcorder for a long time, it becomes hot.
- The camcorder may become hot after using it continuously for long periods of time; this is not a malfunction. If the
camcorder becomes unusually hot or it becomes hot after using it only for a short while, it may indicate a problem with
the camcorder. Consult a Canon Service Center.
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