Canon EOS C500 PL - Manual (Page 33)

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When using the transmitter with a Wi-Fi network, try the following corrective actions if the
transmission rate drops, the connection is lost, or other problems occur.
When using the transmitter indoors, place the wireless router in the same room where you
are shooting.
Place the wireless router in an open, unobstructed location, where people or objects do not
come between it and the camcorder.
Place the wireless router as close as possible to the camcorder. In particular, note that
during outdoor use in poor weather, rain may absorb radio waves and disrupt the
connection.
If the transmission rate over a Wi-Fi network drops because of interference from the following
electronic devices, switching to the 5 GHz band or to a different channel may solve the
problem.
The transmitter communicates over Wi-Fi networks via IEEE 802.11b/g using radio waves
in the 2.4 GHz band. For this reason, the transmission rate may drop if there are nearby
microwave ovens, cordless telephones, microphones, or similar devices operating on the
same frequency band.
If an access point operating on the same frequency band as the transmitter is used nearby,
the transmission rate may drop.
If multiple transmitters are connected to a single wireless router (access point), be careful
not to use duplicate camera IP addresses.
Note that the transmission rate drops when multiple transmitters access a single wireless
router (access point).
To reduce radio wave interference when there are multiple wireless IEEE 802.11b/g
access points, leave a gap of four channels between each wireless LAN channel. For
example, use channels 1, 6, and 11, channels 2, 7, and 12, or channels 3, 8, and 13.
When IEEE 802.11a/n can be used, switch to IEEE 802.11a/n and specify a different
channel.
Wi-Fi communications can be easily intercepted. For this reason, we recommend
activating encrypted communication in the wireless router (access point) settings.
About Wi-Fi Networks
Location and Antenna Position of the Wireless Router or Wi-Fi-Enabled
Device
Nearby Electronic Devices
Using Multiple Transmitters
Security
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