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Appendix a - troubleshooting, Frequently asked questions – Axis Communications 2120 User Manual

Page 50

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Appendix A -

Troubleshooting

AXIS 2120 User’s Manual

50

Appendix A - Troubleshooting

This appendix provides useful information to help you to resolve any difficulty you might have
with your AXIS 2120. Fault symptoms, possible causes and remedial actions are provided in a
quick reference table.

Frequently Asked Questions

Q: Which modem should I select in the list on the Modem Settings page if mine is not listed?
A: Generic.

Q: Do I have to use one of the listed ISPs on the ISP Settings page?
A: No. You can make whatever settings you like for your own ISP. You can use the name "Generic" for
your own settings.

Q: When should I use the Null Modem Cable?
A: This cable is only intended as an alternative for configuring your camera when there is no network
available.

Q: Can I set up my camera to run as a PC-cam on my computer?
A: No. The AXIS 2120 is a network camera for use only on Ethernet networks or with a modem.

Q: Do I have to use the Wizards whenever I want to make changes?
A: No. Everything which is configured in the Wizards can also be configured individually from the links
on the left hand side of the Administration Tools page.

Q: What are the ftp-path, the ftp-host name and ftp-user name?
A: If you are uploading your images to an ftp-server, the ftp-path is the location of the directory on the
remote ftp-server where you will be saving your images, the ftp-host is the name or IP-address of the
ftp-server and the ftp-user name is the identity you use for logging in to the ftp-server.