Brother DCP-350C - Manual (Page 85)

Troubleshooting and Routine Maintenance
71
B
Error animation
B
Error animation automatically displays step-
by-step instructions when paper gets jammed
or ink cartridges become empty. You can
read the steps at your own pace by pressing
c
to see the next step and d to go backward.
If you do not press a key, after 1 minute the
animation starts running automatically again.
Note
You can press c, d or OK to pause the
auto-animation and go back to step-by-
step mode.
Document jam
(DCP-560CN only)
B
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
B
a
Take out any paper from the ADF that is
not jammed.
b
Open the ADF cover.
c
Pull the jammed document up and to the
left.
d
Close the ADF cover.
e
Press Stop/Exit.
Note
To avoid document jams close the ADF
cover properly by pressing it down in the
middle.
Unusable Device Please
Disconnect USB Device.
A USB device or USB Flash
memory drive that is not
supported has been connected
to the USB direct interface.
For more information, visit us at
http://solutions.brother.com
Unplug the device from the USB direct
interface.
Error Message Cause Action