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Copying difficulties, Scanning difficulties, Software difficulties – Brother MFC-230C User Manual

Page 103: Photocapture center, Difficulties

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Troubleshooting and Routine Maintenance

87

B

Copying Difficulties

Difficulty

Suggestions

Cannot make a copy

Make sure that the Copy

key is illuminated. (See Entering Copy

mode on page 50.)

Vertical streaks appear in copies

If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner
on page 97.
)

Scanning Difficulties

Difficulty

Suggestions

TWAIN/WIA errors appear when
starting to scan.

Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan and choose the Brother
TWAIN/WIA driver.

Software Difficulties

Difficulty

Suggestions

Cannot install software or print

Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.

‘Device Busy’

Make sure the machine is not showing an error message on the LCD.

PhotoCapture Center

®

Difficulties

Difficulty

Suggestions

Removable Disk does not work
properly.

1

Have you installed the Windows

®

2000 update? If not, do the following:

1) Unplug the USB cable.

2) Install the Windows

®

2000 update using one of the following methods.

„

Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup
Guide
.)

„

Download the latest service pack from the Microsoft Web site.

3) Wait about 1 minute after you restart the PC, and then connect the USB

cable.

2

Take out the USB Flash memory drive and put it back in again.

3

If you have tried ‘Eject’ from within Windows

®

, take out the USB Flash memory

drive before you continue.

4

If an error message appears when you try to eject the USB Flash memory
drive, it means the card is being accessed. Wait a while and then try again.

5

If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)

Cannot access Removable Disk
from Desktop icon.

Make sure that you have correctly inserted the USB Flash memory drive.