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Brother internet fax printing software, Troubleshooting, Appendix a – Brother MFC-9420CN User Manual

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Setup Mail (RX) ........................................................................................................................... 8-8
Error mail ..................................................................................................................................... 8-8
Important information on Internet Fax ......................................................................................... 8-9

9

Brother Internet Fax Printing Software

Overview............................................................................................................................................ 9-1

Installing Brother Internet Fax Printing Driver.............................................................................. 9-2
Changing the BFP Port Settings.................................................................................................. 9-3
Relay Broadcast Function ........................................................................................................... 9-5
Uninstalling from Windows

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98/98SE/Me/2000/XP and Windows NT

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4.0.......................................................................... 9-6

Using the BFP Address Book ...................................................................................................... 9-7

Setting Up a Member in the Address Book ............................................................................. 9-7

Setting Up a Group for Broadcasting........................................................................................... 9-8

Editing Member Information .................................................................................................... 9-8
Deleting a Member or Group ................................................................................................... 9-8
Exporting the Address Book .................................................................................................... 9-9

Sending a Network Fax with BFP.............................................................................................. 9-10

10

Troubleshooting

Overview.......................................................................................................................................... 10-1
General problems ............................................................................................................................ 10-1

CD-ROM is inserted, but does not start automatically........................................................... 10-1
How to reset the Brother print server to factory default ......................................................... 10-1

Network print software installation problems ................................................................................... 10-1

The Brother print server is not found during setup of the network print software
installation or from the printer driver of the Brother machine in Windows

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. .......................... 10-1

The Brother print server is not found using the Simple Network Configuration
capabilities of Mac OS

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X. .................................................................................................... 10-1

Printing problems............................................................................................................................. 10-4

Print job is not printed............................................................................................................ 10-4
Error during printing............................................................................................................... 10-5

Protocol-specific troubleshooting..................................................................................................... 10-5

Windows

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98/98SE/Me and Windows NT

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4.0 Peer-to-Peer print (LPR) troubleshooting......... 10-5

Windows

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2000/XP IPP troubleshooting ................................................................................... 10-6

Want to use a different Port number other than 631. ............................................................ 10-6
Get More Info option in Windows

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2000 not working ............................................................ 10-6

Web browser troubleshooting (TCP/IP)..................................................................................... 10-6

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Appendix A

Using services ................................................................................................................................... A-1
Other ways to set the IP address (for advanced users and Administrators)...................................... A-1

Using DHCP to configure the IP address .................................................................................... A-1
Using BOOTP to configure the IP address.................................................................................. A-2
Using RARP to configure the IP address .................................................................................... A-2
Using APIPA to configure the IP address.................................................................................... A-3
Using ARP to configure the IP address ....................................................................................... A-3

Windows

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systems .................................................................................................................. A-3

UNIX

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/Linux systems .............................................................................................................. A-4

Using the TELNET console to configure the IP address ............................................................. A-4