Chapter 7: troubleshooting – Sterlco Micro Series Water Temperature Control Unit User Manual
Page 40

Page 40
MICRO Series Water Temperature Control Units
Chapter 7: Troubleshooting
Condition Possible
cause
Solution
No power.
Check main disconnect, fuses, 
wiring, and power lead to unit. 
Wrong voltage supplied to unit.
Voltage must be within plus or 
minus 10% of nameplate rating. 
Defective on/off switch.
Replace.
Control circuit fuse blown.
Replace.
Unit does not turn on.
Defective control transformer.
Check transformer.
Broken or loose wire in pump motor 
control circuit. 
Locate and repair.
Pump motor contactor holding coil is 
open. 
Repair or replace.
Low water pressure light on.
Check for at least 16 psig 
(110.32 kPa/1.1 bars) water 
pressure on 
WATER IN
or
CITY
WATER MAKEUP
.
Water supply to unit is turned off.
Open water supply.
Unit does not run.
Pump overload light on.
Reset and test each leg for 
balanced amp draws. 
Pump running in reverse.
Verify proper rotation. If not 
clockwise, reverse any two 
incoming power leads. 
Foreign matter in the system.
Clean the system.
Low pump pressure.
System has minimal back pressure, and 
is operating at the far end of the pump 
curve. 
As long as there is satisfactory 
process temperature control 
there is no problem. 
Foreign matter obstructing system.
Clean the system.
Restricted water flow.
Check for closed valves etc. Be 
sure all lines are properly sized. 
High pump pressure.
System has high back pressure, and is 
operating at the near end of the pump 
curve; a low flow condition. 
As long as there is satisfactory 
process temperature control 
there is no problem. 
Insufficient cooling or makeup water 
pressure. 
Check for 25 psig (172.38 
kPa/1.72 bars) water pressure 
on WATER IN or CITY WATER 
MAKEUP. 
Pressure switch circuit is 
open. 
Switch is broken.
Jump power across switch and 
see if unit starts. Replace switch 
if needed. 
