Thermo Fisher Scientific CyberScan pH 1000/pH 2500 - Manual (Page 38)

Instruction Manual pH 1000/ 2500
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17 WARRANTY
The pH 1000/ 2500 bench meter is supplied with a 3-year warranty from manufacturing defects and
electrodes for 6 months from the date of purchase.
If repair or adjustment is necessary and has not been the result of abuse or misuse within the designated
period, please return – freight pre-paid – and correction will be made without charge. Eutech Instruments/
Oakton Instruments will determine if the product problem is due to deviations or customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
• Improper or inadequate maintenance by customer
• Unauthorized modification or misuse
• Operation outside of the environment specifications of the products
18 RETURN OF ITEMS
Authorization must be obtained from our Customer Service Department or authorized distributor before
returning items for any reason. A “Return Goods Authorization” (RGA) form is available through our
Authorized Distributor. Please include data regarding the reason the items are to be returned. For your
protection, items must be carefully packed to prevent damage in shipment and insured against possible
damage or loss. Eutech Instruments/ Oakton Instruments will not be responsible for damage resulting from
careless or insufficient packing. A restocking charge will be made on all unauthorized returns.
NOTE: Eutech Instruments Pte Ltd/ Oakton Instruments reserves the right to make improvements in design,
construction, and appearance of products without notice.