Section 13, Troubleshooting, Troubleshooting guide – Jenway 6850 User Manual
Page 55: Technical support

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SECTION 13
– TROUBLESHOOTING
13.1
TROUBLESHOOTING GUIDE
Issue
Solution
Unable to achieve a reading when
measuring a sample
Ensure the correct cuvettes are being used so that light
isn’t being absorbed by the cuvette.
Ensure the sample isn’t too dense that light is not
transmitted through the sample.
Ensure the lamp is working.
13.2
TECHNICAL SUPPORT
Jenway have a dedicated Technical Support team made up of experienced scientists who are on
hand to help with any applications advice and questions you may have about our products and how
to use them. If you require any technical or application assistance please contact the team at:
E-mail: [email protected].
Phone: +44 (0)1785 810433
Fax: +44 (0)1785 810405