5 troubleshooting probe connection issues – In-Situ Con TROLL PRO Operators Manual (purchased before 10 May 2012) User Manual
Page 39

Troubleshooting
39
6.5
TROUBLESHOOTING PROBE CONNECTION ISSUES
See if it will connect to
Win-Situ 5.
Try to connect the
probe. Does it connect?
Contact Technical
Support.
Unable to connect to
probe
Do you have the
equipment available to
connect to Win-Situ 5?
Check the RS485 wiring
connections. Are they
secure and correct? Is the
insulation blocking the
connection?
Does the probe require
external power
(RDO PRO)?
Check the power wiring
connections. Are they
secure and correct? Is the
insulation blocking the
connection?
Try adding the probe again.
Does it connect?
If yes, reset the probe
communications settings
to the default settings and
reconnect to the controller.
Is the probe powered by an
internal battery (Level or
Aqua TROLL)?
Yes
No
Yes
No
Yes
No
No
The internal probe battery
may be dead. Use external
power or contact Technical
Support.
Yes