Avigilon Gallagher Command Center Integration - Manual (Page 13)

Avigilon Control Center System Integration Guide with Gallagher Command Centre
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4. Select the Setup tab, and complete the following fields:
• DVR System: select the Avigilon server the camera is connected to.
• Identification: enter the Logical ID assigned to the camera in the Avigilon system.
See Assigning Logical IDs to Cameras on page 9 for more information.
5. Select the Event Response tab then select an Alarm Zone for all Events for the
camera.
6. Click OK.
Testing the Connection
Once the cameras and software have been configured to support the integration, test the
connection to confirm that the integration was successful.
In the Gallagher Command Centre, perform the following:
• In the External Systems Master List Window, right-click an Avigilon camera and select
Watch.
If you are able to watch live video, the connection was successful.
If you are unable to watch live video and a symbol appears over the camera, the
connection was unsuccessful. Confirm the following then test the connection again:
• The camera is connected to the Avigilon Server it was assigned to in the
Gallagher Camera Setup procedure.
• The camera’s logical ID matches the Identification assigned to the camera during
the Gallagher Camera Setup procedure.
• The FTCAPI was installed properly.
• The installation and configuration procedures were completed in full.
If the connection continues to be unsuccessful, contact Avigilon support at [email protected] .