9 troubleshooting – LumaSense Technologies IS 6 Advanced User Manual
Page 41

IS 6 Advanced / IGA 6 Advanced Manual
Troubleshooting · 41
9 Troubleshooting
Symptom
Probable Cause
Comments
No analog output
even if the display
shows a temperature
above lower range
limit
Reversed leads to IS 6 Advanced /
IGA 6 Advanced
The IS 6 Advanced /
IGA 6 Advanced is diode
protected if power leads are
reversed.
See section
Reversed leads to other instruments
in the current loop
Open circuit in lines connecting all
instruments in current loop
Total burden higher than 500 Ohms
Insufficient supply voltage (See wiring
diagram)
Temperature reading
differs between built-
in display and external
instrumentation
Pyrometer output setting differs from
external instrument’s input setting
Check the 0 to 20 mA or
4 to 20 mA on both sides
Check the sub range setting
on pyrometer against the
range setting on the external
instrument
Temperature readings
are too low
Target size too small
Target is not at correct focus distance
See section
With small target/close focus
models, aiming may require X-
Y positioning table for fine
adjustment during aiming
Incorrect alignment of the pyrometer
to the object
Realign pyrometer to achieve
the maximum temperature
signal
Dirty window or lens
See Section
Target temperature too low.
Incorrect slope adjustments
Faulty IS 6 Advanced /
IGA 6 Advanced
Contact LumaSense. See
section
Temperature readings
are too high
Targets hotter than expected. (This
often happens with first time infrared
Pyrometer users)
Verify target temperature
with contact type method.
(Thermocouples may not
accurately determine surface
temperature due to “heat
sink” effect)
The measurement is influenced by
reflections of hot machine parts
Use mechanical accessories to
avoid the influence of the
interfering radiation
If target emissivity is less than 1,
reflections from nearby hot objects
will influence readings
Block reflection paths to see if
readings drop to expected
temperature
Incorrect spectral response for
application. IS 6 Advanced /
IGA 6 Advanced may be “seeing”
through target
See Technicial Specifications
Consult LumaSense for
analysis.