beautypg.com

Getting technical help, Brocade resources, Other industry resources – Brocade 5300 Hardware Reference Manual User Manual

Page 10

background image

x

Brocade 5300 Hardware Reference Manual

53-1000858-04

Brocade resources

To get up-to-the-minute information, join Brocade Connect. It’s free! Go to

http://www.brocade.com

and click Brocade Connect to register at no cost for a user ID and password.

For practical discussions about SAN design, implementation, and maintenance, you can obtain
Building SANs with Brocade Fabric Switches through:

http://www.amazon.com

For additional Brocade documentation, visit the Brocade SAN Info Center and click the Resource
Library location:

http://www.brocade.com

Release notes are available on the Brocade Connect Web site and are also bundled with the Fabric
OS firmware.

Other industry resources

White papers, online demos, and data sheets are available through the Brocade Web site at

http://www.brocade.com/products/software.jhtml

.

Best practice guides, white papers, data sheets, and other documentation is available through
the Brocade Partner Web site.

For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:

http://www.t11.org

For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:

http://www.fibrechannel.org

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:

1. General Information

Switch model

Switch operating system version

Error numbers and messages received

supportSave command output

Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions

Description of any troubleshooting steps already performed and the results

Serial console and Telnet session logs

syslog message logs