Getting technical help, Brocade resources, Other industry resources – Brocade 5300 Hardware Reference Manual User Manual
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Brocade 5300 Hardware Reference Manual
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Brocade resources
To get up-to-the-minute information, join Brocade Connect. It’s free! Go to
and click Brocade Connect to register at no cost for a user ID and password.
For practical discussions about SAN design, implementation, and maintenance, you can obtain
Building SANs with Brocade Fabric Switches through:
For additional Brocade documentation, visit the Brocade SAN Info Center and click the Resource
Library location:
Release notes are available on the Brocade Connect Web site and are also bundled with the Fabric
OS firmware.
Other industry resources
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White papers, online demos, and data sheets are available through the Brocade Web site at
•
Best practice guides, white papers, data sheets, and other documentation is available through
the Brocade Partner Web site.
For additional resource information, visit the Technical Committee T11 Web site. This Web site
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web
site:
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
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Switch model
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Switch operating system version
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Error numbers and messages received
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supportSave command output
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Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
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Description of any troubleshooting steps already performed and the results
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Serial console and Telnet session logs
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syslog message logs