Ct12 owners' manual and trouble-shooting guide – Anthro Carl's Table CT12 Owners Manual User Manual
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Questions? Call us at
800.325.3841 or visit anthro.com/carl. We’re happy to help!
CT12 OWNERS' MANUAL AND TROUBLE-SHOOTING GUIDE
TROUBLE-SHOOTING GUIDE
Having a little trouble making Carl's Table behave? Try these simple steps. If you're still having trouble, please give us a call and we'll
work with you to make it right.
The Table Won't Go Down or Tilt
If your table won’t go down or tilt, it could be that one of the safety stops has been triggered by contact with an obstacle. When this
happens, the Safety Light on the Comfort Control interface will illuminate. Check these locations for obstacles:
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Under the coffee surface
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Under the keyboard surface
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Under the control box
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Under both CPU mounting brackets
The Table Won't Go Up
If the table will not go up, home the table's legs for both height and tilt following the "Homing the Table" procedures on page 3.
The Table Won't Tilt
If the table will not tilt forward, home the table's legs for both height and tilt following the "Homing the Table" procedures on page 3.
The Monitor Control System Won't Move
If the monitors will not move forward but will move backward, home the Monitor Control System following the "Homing the Table"
procedures on page 3. If the monitors will not move forward or backward, let the system rest for 30 minutes and try again.
I Need to Replace a Bulb
The back lights use T8 bulbs and are readily available at hardware stores. The task lights use LED lights that are long-lasting and typically
won't need to be replaced.
The Table Isn't Receiving Power
If Carl's Table isn't receiving power (the lights aren't working or the table won't move or equipment plugged into the table's outlets do
not receive power), first run through this check-list:
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Is main power on? The Power Switch is located on the right side of the Control Box under the keyboard surface. Make
sure the light on the switch is lit.
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Is the circuit breaker tripped? The circuit breaker is located next to the power switch. If it has been tripped, press it in
to reset it.
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Is the table plugged into a wall receptacle?
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Is the wall receptacle receiving power?
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If you've addressed each of these and the table still doesn't work properly, please contact us at 800.325.3841.
Cleaning the Keyboard Surface
The main surface of your Carl's Table comes with a polyester micro fiber pad that is stain resistant. Most stains can be removed with
water and mild detergent. Replacement pads are available for purchase.