Stuart Turner Pumps - Lifting Station - Manual (Page 14)

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8 TROUBLE SHOOTING GUIDE
8.11 WARNING: The Lifting Station must be disconnected from the power
supply before any service.
8.12 All work involving dismantling the Lifting Station, except for the
service of the filter and inlet/outlet non-return valves, must be
carried out by an approved engineer. Contact Stuart Turner Ltd for
details of approved service engineers.
Symptoms Probable Cause Recommended Action
Lifting Station will not start. Electrical supply. Check wiring connections.
Check all switches are ‘on’.
Check fuse (see technical specification section).
Check circuit breaker is set.
Motor thermotrip activated. Wait approximately 20 minutes for the thermotrip to auto-
reset.
Lifting Station works, but does
not discharge, or discharges
slowly. The outlet pipe is blocked. Clean the outlet pipe.
The motor buzzes, but does
not spin. Pump is blocked. Do not attempt to service the Lifting Station.
Contact Stuart Turner Ltd.
After use, the Lifting Station
hunts on and off. The outlet non-return valve
is leaking or there is water
loss from the WC or auxiliary
sanitary connections. Clean the non-return valve.
Fix the leaks from the auxiliary connections.
The Lifting Station does not stop. The outlet pipe is too high or
too long.
The outlet pipework is
restricted.
The internal pressure switch
has failed. Correct installation.
Clean the outlet pipe.
Pressure switch in need of replacement contact Stuart Turner
Ltd.
The Lifting Station does not
work with one of the auxiliary
connections. The inlet pipework or inlet non-
return valve is blocked. Clean the inlet pipe or non-return valve.
Water returns to the shower tray. The minimum fall for the inlet
pipe has not been met.
The inlet non-return valve is
blocked. Correct installation.
Clean the non-return valve.
Odd noises when the Lifting
Station operates. Obstruction due to foreign
object. Do not attempt to service the Lifting Station.
Contact Stuart Turner Ltd.
Nasty smells from the Lifting
Station. Active carbon filter need
replacing.
Pipework is obstructed. Replace the filter.
8.13 Environment Protection: Your appliance contains valuable materials which can
be recovered or recycled.
At the end of the products’ useful life, please leave it at an appropriate local civic
waste collection point.