How to reach us, Contact, Warranty – Watlow Series 96 Calibration Manual, 1/16 DIN Temperature Controller User Manual
Page 12: Returns, Total
Watlow Series 96 Calibration Manual
Watlow Controls, 1241 Bundy Blvd., P.O. Box 5580, Winona, MN USA 55987-5580,
Phone: (507) 454-5300, Fax: (507) 452-4507
How to Reach Us
Quality and
Mission
Statement:
Watlow Controls will be
the world’s best
supplier of industrial
temperature control
products, services, and
systems by exceeding
our customers’,
employees’, and
shareholders’
expectations.
TOTAL
3 Year Warranty
CUSTOMER
SATISFACTION
Contact
• Phone: (507) 454-5300.
• Fax: (507) 452-4507.
• For technical support, ask for an Applications Engineer (ext. 1111).
• To place an order, ask for Customer Service.
• To discuss a custom option, ask for a Series 96 Product Manager.
Warranty
The Watlow Series 96 is warranted to be free of defects in material and
workmanship for 36 months after delivery to the first purchaser for use,
providing that the units have not been misapplied. Since Watlow has no
control over their use, and sometimes misuse, we cannot guarantee against
failure. Watlow's obligations hereunder, at Watlow's option, are limited to
replacement, repair or refund of purchase price, and parts which upon
examination prove to be defective within the warranty period specified. This
warranty does not apply to damage resulting from transportation, alteration,
misuse, or abuse.
Returns
• Call or fax Customer Service for a Return Material Authorization (RMA)
number before returning a controller.
• Put the RMA number on the shipping label, and also on a written
description of the problem.
• A restocking charge of 20% of the net price is charged for all standard units
returned to stock.