Agilent Technologies USB/GPIB Interface Converter 82357A - Manual (Page 50)

50 Chapter 3
Troubleshooting the 82357A
Software Installation Checks
a If the IO icon is displayed, click the icon and click
About Agilent
IO Control to display the version. The version must be L.01.00 or
greater. Note that Agilent IO Libraries Suite 14.0 was the revision
immediately following Agilent IO Libraries M.01.01, so you should
consider revision “14.0” to be a greater version number than ”L” or
“M”.
b If the IO icon is not displayed, a version may still be installed. To
check this, click Start | Programs and look for the Agilent IO
Libraries or Agilent IO Libraries Suite program group.
c If this group is displayed, click
Agilent IO Libraries | IO Control to
display the IO icon. Then, click the icon and click About Agilent IO
Libraries Control to display the installed version (must be L.01.00
or greater).
d If neither the IO icon nor the Agilent IO Libraries program group is
displayed, no Agilent IO Libraries are installed. In this case, or if
the installed version is not L.01.00 or greater, you must install the
newer version (see Step 2).
2
Install Agilent IO Libraries (as Required). If Version L.01.00 or greater
of the Agilent IO Libraries or IO Libraries Suite is not installed on your
PC, use this step. Otherwise, skip to “Verify 82357A USB Driver Files
Installation”.
a Remove the 82357A USB cable from the USB port.
b Insert the Automation-Ready CD in your CD-ROM drive and follow
the instructions in Chapter 1 - Installing the 82357A to install the
libraries. If you do not have the Automation-Ready CD, you can
download the Agilent IO Libraries Suite from
http://www.agilent.com/find/iolib
c Re-attach the 82357A USB cable to the USB port and check the
LEDs for at least 10 seconds.
‰ If only the red FAIL LED remains ON, go to “Verify 82357A USB
Driver Installation”.
‰ If all three LEDs remain ON, go to “Software Configuration
Checks”.