beautypg.com

Technical support – PASCO SP-9268A STUDENT SPECTROMETER User Manual

Page 15

background image

11

012-02135F

Student Spectrometer

¨

Technical Support

FeedBack

If you have any comments about this product or this
manual please let us know. If you have any suggestions
on alternate experiments or find a problem in the manual
please tell us. PASCO appreciates any customer feed-
back. Your input helps us evaluate and improve our
product.

To Reach PASCO

For Technical Support call us at 1-800-772-8700 (toll-
free within the U.S.) or (916) 786-3800.

email: [email protected]

Tech support fax: (916) 786-3292

WEB: http://www.pasco.com

Contacting Technical Support

Before you call the PASCO Technical Support staff it
would be helpful to prepare the following information:

• If your problem is computer/software related, note:

Title and Revision Date of software.

Type of Computer (Make, Model, Speed).

Type of external Cables/Peripherals.

• If your problem is with the PASCO apparatus, note:

Title and Model number (usually listed on the label).

Approximate age of apparatus.

A detailed description of the problem/sequence of
events. (In case you can't call PASCO right away, you
won't lose valuable data.)

If possible, have the apparatus within reach when call-
ing. This makes descriptions of individual parts much
easier.

• If your problem relates to the instruction manual, note:

Part number and Revision (listed by month and year on
the front cover).

Have the manual at hand to discuss your questions.